To provide comprehensive administrative, coordination, and initial technical sales support to the Technical Sales Team, ensuring efficient sales processes and smooth project handovers.
Key Responsibilities
Customer Prospecting & Lead Qualification: Assist in qualifying leads, gathering basic technical/project information, and scheduling meetings for senior staff.
Lead Engagement: Perform first-touch calls or emails to introduce products/services and identify basic technical requirements and potential scope of work.
Quotation & Proposal Support: Draft simple quotations, Bill of Materials (BOMs), and basic sales proposals based on standard templates, submitting them for senior/executive review.
CRM Data Management: Maintain updated and accurate records of leads, deals, customer details, and sales activities in the CRM system for accurate forecasting.
Documentation & Compliance Support: File proposals, quotations, contracts, and tender/pre-qualification documents for compliance and audit readiness.
Internal Coordination: Liaise with operations, finance, and administration teams to check project availability, timelines, and technical requirements to ensure a smooth post-deal closure and project handover.
Payment Support Coordination: Assist the Accounts team by providing documentation (POs, DOs, sign-offs) needed for timely customer invoicing and initial payment tracking. |
Requirements & Qualifications
Education: O-Level, Diploma or equivalent technical certification (e.g., Nitec/Higher Nitec) in Engineering (Mechanical, Electrical, or relevant discipline) is highly preferred.
Experience: 0–2 years of experience in an administrative, sales support, or technical role. Candidates with relevant technical knowledge and a willingness to learn are encouraged to apply.
Technical Skills: Basic understanding of technical documents (e.g., simple schematics, drawings) and a high proficiency in MS Office Suite, especially Excel.
Soft Skills: Excellent verbal and written communication skills (English) to liaise with clients and internal teams effectively.
Mobility: Valid Class 3 driving license is a plus, but not mandatory. |
